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How did that call go?

Every inbound and outbound call, with recordings.

DirectionContact / numberWhenDurationOutcomeRecording
No calls yet — they appear here as calls come and go.
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Pick a conversation to view its full timeline (calls + messages).
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Agents

Queues

People on your site right now.

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No active visitors. They appear here when the chat widget is loaded on your site.

Ticket volume

Status breakdown

SLA & satisfaction (% met)

Agent performance

Live chat

Chats handled per agent

Client tenants you manage as the platform owner.

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Billing this month

TenantCalls / minSMSNumbersSeatsEst. bill
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