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Every inbound and outbound call, with recordings.
| Direction | Contact / number | When | Duration | Outcome | Recording |
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Pick a conversation to view its full timeline (calls + messages).
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Status breakdown
SLA & satisfaction (% met)
Agent performance
Live chat
Chats handled per agent
Client tenants you manage as the platform owner.
| Organization | Slug | Users | Conversations | Status | Team | Actions |
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Billing this month
| Tenant | Calls / min | SMS | Numbers | Seats | Est. bill |
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